OUR COMPANY

Welcome to the first soap factory in Greece.

Papoutsanis is a leading Greek manufacturer with a rich heritage and one of the largest manufacturers of soap and liquid cosmetics in Europe with over a hundred million products made per year. Holding the largest integrated production unit in the Balkans, with one of the most sophisticated technologies, it generates innovative and state-of-the-art products from raw materials that raise the bar of quality in both Greek and international markets.

Paying respect to its glorious past combined with 150 years of high-end technology expertise and its ongoing market presence, the company plans its future steps through a strategic business plan, based on four primary units:

  • Own Brands (such as KARAVAKI, Natura, Aromatics) and Selective Distribution Products (OLIVIA).
  • Hotel Amenities that hold a leading share in the Greek market and existing collaborations with international hotel chains and the biggest multinational hotel-supply industries.
  • Third-Party and Private Label Manufacturing for international suppliers and retailers.
  • Specialized Soap Noodles for its industrial clientele.

The contemporary and extrovert profile of Papoutsanis company grows its activities beyond borders, with an ever increasing presence in more than 25 countries all over the world. Exports include Europe, America, Asia and Oceania, accounting for over 40% of company sales and creating a sound value for the Greek economy.

OUR NETWORK

Papoutsanis has a strong presence across Greece, Europe and more than 25 countries around the world. Its partnerships with colossal corporations are spreading its quality branded products at retail outlets and international hotel chains abroad. Papoutsanis brands are available in most European countries (England, Germany, Belgium, Austria, Sweden, Holland, France, Italy, Spain, Portugal, Slovakia, Albania, Romania, Serbia, Bulgaria, Lithuania, Russia, Cyprus), America (USA, Canada, Mexico), Asia (Japan, Hong Kong) and Australia.

Papoutsanis holds an extensive distribution network in Greece, with more than 6,000 points of sale in retail, selective distribution in pharmacies and duty free and hotel amenities in the B2B channel.

R&D

With nearly 150 years of activity in the industry, Papoutsanis remains consistent with its non-negotiable principle of excellence and innovation. Consumers and partners constitute both a priority and an inspiration for the development of innovative, high-quality and affordable products, which stand out for their natural ingredients. The various certifications represent the recognition of the company’s projects and, at the same time, a creative motivation to continue its growth even stronger.

Sustainability stands as an integral part of Papoutsanis philosophy and its commitment to it, is deeply rooted in its mission, values and business strategy. Sustainable practices determine every decision and are reflected in the timeless value of Papoutsanis signature. Research and Development Department is the driving force behind any innovative initiative of the company. Its experienced scientific staff is dedicated to the development of unique products and new product lines that meet the high standards of consumers and corporate clients within the Greek and international markets. 

Papoutsanis laboratories develop over 50 new product formulas per year, seek to idealize production methods and create products from exquisite raw materials and natural ingredients. Maintaining a broad database of scientific formulas and the outstanding expertise from one and a half century, Papoutsanis integrates all products with production processes while designing new pilot productions.

QUALITY ASSURANCE

Papoutsanis company signs its high-quality products by applying strict quality control and quality assurance procedures in accordance with the requirements of ISO 9001, EU legislation, national legislation and NMO (National Medicines Organization) guidelines.
Quality assurance is implemented from the initial stage of product development and extends to all subsequent levels: manufacturing, production and quality control, to the final stage of storage and delivery, as well as to customer service.
Quality objectives are achieved through the implementation of ISO 9001: 2015.
Quality assurance is documented through approved specifications, is implemented from the early stages of product development, and applies at all levels of manufacturing, order handling, assembly, storage and distribution. All processes, either in the development and production of the product, or in the services, are under strict audit.

Audit is performed on the basis of the defined critical points, specifications, analytics, evaluation and approval of each product. In any case, track records are always kept in order to maintain traceability and other legal or contract requirements.

Quality Policy

The company’s mission is all about customer care. Its ultimate goal, is to keep standing as the most qualitative, productive and low-cost manufacturer, in a safe and creative environment that ensures both clients’ and company’s interest. Top management is committed that quality objectives are fully covered by the implementation of a system that complies with the requirements of ISO 9001: 2015.

  • Recognizing current trends & customer needs.
  • Providing resources for developing new products & services.
  • Investing in expertise, facilities and equipment.
  • Complying with the Good Manufacturing Procedures (GMP) ensured by the implementation of ISO 22716: 2007.
  • Manufacturing excellent quality products.
  • Controlling and maintaining service standards.
  • Ensuring a safe working environment.
  • Protecting in every way the environment and nature.

Quality strategy must be communicated at all levels of organization. Management, staff and associates must work together to support and improve, business performance. The responsibility for implementing quality standards, rests with the management of PAPOUTSANIS S.A.

 

In the context of quality policy, Papoutsanis pursues in quality investment throughout all stages of production and ensures its assurance through strong and internationally accredited certifications.

  • Quality objectives are achieved by applying the ISO 9001: 2015standard.
  • Compliance with GMP is ensured by applying ISO 22716: 2007
  • Certification of Corporate and Social Responsibility.
  • Member of the GreenPalm International Program that supports the sustainability of Palm Oil.
  • Member of the RSPO International Sustainability Program for Palm Oil. Certification with the RSPO standard.
  • Certified vegan products that do not contain animal origin ingredients
  • Certified natural cosmetics with the approval of ECO CERT (COSMOS CERTIFIED).
  • Certified organic cosmetics with the approval of ECO CERT (COSMOS ORGANIC).

Quality Controls

Production and packaging of Papoutsanis products are thoroughly controlled through the
official quality assurance system based on the requirements of ISO 9001.

  • All raw materials are purchased by internationally renowned suppliers and are evaluated by specially trained personnel with continuous laboratory quality control.
  • “In-process” checks are carried out during production, to ensure compliance with the specifications.
  • All products are subject to laboratory tests by experienced analysts on liquid and solid soap control methods, prior to approval for distribution.

GMP’s (Good manufacturing Procedures)

GMP’s (Good manufacturing Procedures) based on the requirements of ISO 22716, are implemented at all stages of production process and provide for:

  • The technology know-how of highly trained staff.
  • The availability of appropriate technological equipment, as well as special areas of control, storage and hygiene.
  • Special equipment and facilities for the personnel’s protection and hygiene, as well as cleaning / disinfection of facilities and technological equipment.
  • Special specifications for the type, supply and control of raw materials.
  • Appropriate labeling and handling of raw materials, semi-finished and finished products.
  • Documentation of controls and procedures.

ANIMAL TESTING POLICY

PAPOUTSANIS corporate philosophy focuses on respect and protection of animals.

We clearly declare that:

  • All products that we manufacture in our plant are not tested on animals.
  • We have never performed tests on animals in the past.
  • We do not use raw materials that have been tested on animals.
  • No third-party tests on animals on our behalf.
  • We always ask for animal testing declarations from our suppliers, for all raw materials that we purchase.
  • We fully comply with Regulation (EC) 1223/2009.
  • We are strongly opposed to animal testing and we disclaim any similar action, wherever it comes from.
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